FAQ

 

 WHOLESALE: Thanks for your interest in carrying our products! We've partnered with Faire, an online wholesale platform, for easy wholesale ordering.  Click here to get started! 

 

SHIPPING: Please allow 3-4 weeks for your order to ship, as everything is made to order. Although, items generally go out sooner. Once your order ships, you will receive a shipping confirmation email with a tracking number. Orders may be split across multiple shipments.

 

CUSTOMER SERVICE: We want to answer any questions or concerns you might have. Please allow up to 24 hours for your email to be responded to by our Customer Service Team.  Any emails sent after business hours are responded to the next business day. Emails sent Friday after 5pm MST through Sunday evening are responded to on Monday.

 

ORDER CHANGES: We are so grateful for your order. Please make sure to review it carefully before it is submitted as as it cannot be modified. No changes can be made once your order is placed. Double + triple check that all details are correct.

 

SHIPPED TO WRONG ADDRESS: We do not take responsibility for packages that are delivered to the wrong given address. It is your responsibility to check that your shipping address is correct when your order is placed. If it isn't, please email us right away so we can fix it BEFORE it ships. Once it ships, we are not responsible. 

 

RETURNS: We do not accept returned product, all sales are final. 

 

NOTICE OF NON-AFFILIATION AND DISCLAIMEER: Here at PCH we value sustainability and love giving a new life to our vintage archive. We love to travel and collect unique and funky patches along the way that we add to our ever growing patch collection. However, we are not in any way affiliated, associated or connected at all with Gucci, Louie Vuitton, Chanel, Dior, YSL or any of their subsidiaries or affiliates. The names of these companies, as well as related names, marks, emblems, brands and images, are registered trademarks of their respective owners.

 

CONTACT: You can email us at pchthelabel@gmail.com